Azure VPN Gateway Troubleshooting Steps:

  1. Log in to the Azure Portal portal.azure.com
  2. Go to all services > type Virtual network gateway service.
  3. Select virtual gateway, for which we are facing the issue.
  4. Click on VPN troubleshoot.
  5. Start VPN troubleshooting after selecting the VPN gateway
  6. VPN logs will transfer to storage container
  7. Perform a deep analysis of VPN logs
  8. Second troubleshooting step is verifying the VPN gateway health probe using VPN Gateway public IP.

Eg: https://<PublicIP&gt;:8081/healthprobe

9. If you see the xml response then VPN gateway is working fine.

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